Terms & Conditions – Conditions of Sale – GoGet AB
This End-User License Agreement (EULA) is a legal agreement between the user (either an individual or a single entity) and GoGet AB for the GoGet AB software product in this document, which includes Android software and may include associated media, license code, printed materials and online or electronic documentation. The software also includes any updates and supplements to the original software provided by GoGet AB. Any software provided along with a software that is associated with a separate end-user license agreement is licensed to a user under the terms of that license agreement. By installing, copying, downloading, accessing, unlocking or otherwise using the software, the user agrees to be bound by the terms of this EULA.
TRY BEFORE BUY Because software sales are final once GoGet AB has sent the license code, GoGet AB lets you try the software before purchasing a license code. This should allow for sufficient time to make a purchase decision. If, during this test, the software does not perform as expected, users are adviced not to purchase the product.
USE Users (an entity or a person) may use the software product identified above (the “software”) on one device within their organization. Each license code purchased entitles to unlock exactly one software installation on one device.
TECHNICAL SUPPORT The software is provided as is. Technical support will only be provided if time permits. Questions can be submitted through GoGet AB’s website (gogetcorp.com).
RESTRICTIONS Except as authorized by the user documentation, users may not merge, modify or adapt the software in any way, including reverse engineering, disassembling, de-compiling, or attempting to enable features that are disabled. You may not loan, rent, lease, license or otherwise transfer the software or any copy of it to any third party outside of your organization. Users of non-GoGet hardware are informed to strictly follow original manufacturer guidelines as such hardware is not in anyway connected to GoGet AB.
COPYRIGHT All intellectual property rights in the software and user documentation are owned by GoGet AB or its suppliers and are protected by Swedish and international copyright laws, other applicable copyright laws, and international treaty provisions. GoGet AB retains all rights not expressly granted.
NO WARRANTY Given the nature of this right to use, GoGet AB offers no warranty or other representations, either expressed or implied, with respect to the software, related user documentation or technical support, including their quality, performance, merchantability, or fitness for a particular purpose. No GoGet AB dealer, distributor, agent or employee is authorized to make any modifications or additions to this warranty.
LIMITATION OF LIABILITY Because software is inherently complex and may not be completely free of errors, users are required to verify their work and make back-up copies. In no event will GoGet AB be liable for direct, indirect, special, incidental, economic, cover or consequential damages arising out of the use of or inability to use the software, user documentation, or technical support, including, without limitation, damages or costs relating to the loss of profits, business, goodwill, data or computer programs – even if advised of the possibility of such damages. Some states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of liability for incidental or consequential damages, so the above exclusion or limitation may not apply to you.
PRE-RELEASE CODE The software may contain pre-release code that is not at the level of performance and compatibility of the final, generally available, product offering. These portions of the software product may not operate correctly and may be substantially modified prior to the first commercial shipment. GoGet AB is not obligated to make this or any later version of the software product commercially available.
TERMINATION Without prejudice to any other rights, GoGet AB may terminate this EULA if users fail to comply with the terms and conditions of this EULA. In such event, users must destroy all copies of the software and all of its component parts.
For EU customers only Services subject to reverse charge. VAT to be accounted for by the recipient as per Article 196 of Council Directive 2006/112/EC
Customer name and logo GoGet AB reserves the right to use customer names and logos for marketing purposes.
The prices on GoGet AB’s home page are shown excluding VAT. Goget AB holds the right to change offered prices on its home page and in other publications without prior notice. Shipping charge is additional for every order in accordance with the applicable delivery conditions unless stated otherwise. Sales shall not be made to minors under 18 years of age.
The following prices ($) and volume discounts apply. See a complete pricelist
|List price (USD per item)|
|Room Display 5||$199|
|Room Display 3 Classic||$175|
|Room Sync Plus||$1499|
All prices in USD excl VAT and are subject to change without prior notice.
You can choose between the following means of payment:
Card payment (Paypal invoice)
As a customer you can always feel secure when purchasing with cards issued by VISA or Mastercard. We collaborate with Paypal which is certified according to the card industry’s stricter security requirement PCI-DSS (Payment Card Industry Data Security Standard). Paypal serves as GoGet’s Payment Service Provider – you can pay with credit cards or Paypal credits but users do not need a Paypal account to pay invoices with credit card.
When you pay us with a card you are sent onward to a secure page with SSL certificate at Paypal, where you securely fill in your card data and carry out the payment. After the payment is completed you are sent onward to gogetcorp.com where the purchase is completed and a confirmation is sent.
Bank transfer – Invoice
As a customer you also have the possibility to purchase with an invoice in advance. To pay with an advance invoice you follow the instructions on GoGet’s home page. An electronic invoice is sent to the e-mail address given by the customer and serves as an order confirmation. Payment is done with an ordinary bank transfer to a stated Bankgiro number (IBAN /BIC for international transfers) and is confirmed electronically when the payment has been registered in Goget’s system, which can take up to 7 bank days.
Allow up to 24 hours’ processing time for orders with invoice during normal working weeks.
Rules for handling value-added tax (VAT)
Payment excludes the national value-added tax applicable at each time.
In the following cases, value-added tax may not be added when paying:
- The customer is a company with valid VAT number registered in the EU (excluding Sweden)
- The customer is a company registered in a country outside the EU where GoGet delivers
- The customer is an individual residing in a country outside the EU where GoGet delivers
Purchasing without VAT requires presentation of a valid VAT number and that the delivery address is located in the country where the customer is domiciled/registered. National value-added tax and fees may be added after delivery to a customer outside the EU. GoGet may debit a customs handling fee of 80 USD excluding VAT per shipment which is exported to a country outside the EU. Company customers that wish to purchase without VAT need to submit a correct VAT number in the check-put process when paying with credit card, alternatively include in the billing address when using invoice as payment alternative. Individuals who wish to purchase without VAT may choose among the available payment methods. Reimbursement of VAT cannot be requested in retrospect.
GoGet uses primarily DHL as logistic representative, however other carriers may be used.
Software licenses paid online are normally delivered instantly in electronic form after being reviewed. The normal delivery for stocked hardware items is within 14 working days after receipt of an order. For goods that are not in stock but are manufactured directly upon an order, the delivery time is 4-10 weeks after receipt of an order. If a delivery cannot be made because the goods are not in stock or if it is delayed for other reasons, you receive a message to that effect at latest 30 days after you have made the order. Information on current stock status for the respective product can be retrieved by submitting an inquiry on www.gogetcorp.com.
The freight cost varies depending on the product, weight, method of delivery, and delivery address. The exact price is given when the goods are ordered.
Method of delivery
Software licenses paid online are normally delivered instantly in electronic form after being reviewed.
Large orders of hardware are normally delivered on EUR pallets. When the product/products have arrived at the local terminal you may be notified by telephone or email regarding the delivery day and time window. Delivery takes place on weekdays.
Single orders of hardware units are covered by package delivery. When the product/products have arrived at DHL you may be notified regarding the delivery day and time window. Delivery takes place on weekdays.
If the product has damage that is visible upon delivery, this must be reported directly to the carrier/driver. Thereafter the damage must be reported to GoGet’s customer service by sending a message to firstname.lastname@example.org. If we are to approve a claim, the packing must be checked as soon as you receive the product. Always save the packing for possible claims against the shipping agent.
(Applies to private purchases in Sweden only)
The right to cancel is not applicable for companies.
As private customer you always have 14 days’ right to cancel. The respite period begins on the day you have received the goods from us. For valid right to cancel, the product must be in essentially unchanged condition, which means among other things that the product must not be used and that the original packaging must be undamaged. If you wish to make use of the right to cancel, you are recommended to contact GoGet’s customer service and state the order or invoice number, to receive instructions on how the goods are to be returned. If you regret your purchase and send a product back to us, we will repay your purchase amount within 30 days at latest. As a customer you yourself pay for any return freight, and this is adjusted in connection with the payment of your money. The product must always be returned in its original packaging and the consumer is responsible for the risk of return freight; this risk means among other things that the product may be damaged or lost during shipment.
GoGet reserves the right, if the return is not complete, to debit cost price for missing as well as damaged parts.
Guarantee and Right to complain
GoGet’s hardware (GoGet software products are covered in the EULA) products are sold with one (1) year’s guarantee. The product guarantee covers only original faults, i.e. faults that were in the product upon delivery. These faults must be verified by GoGet AB, from which you as customer receive a cost-free repair, or alternatively a new product and compensation for possible freight costs. If the product does not have a guarantee fault we are entitled to debit you for the cost of investigation. If the fault has been caused by erroneous installation, assembly, faulty handling or the like, you are debited for repair costs.
The product guarantee does not apply to faults that arise during or after your own change of the product’s function and appearance, such as rebuilding, upgrading or other configuration of the product.
Your order confirmation or receipt is valid as proof of guarantee. Keep this document since it is required if the guarantee right needs to be utilied.
Note that the right to complain does not apply for companies.
Right to complain (Applies to Sweden only)
On all goods you have, in accordance with the Consumer Purchases Act, a legal right to complain until 3 years after you have received the goods. In the event of a complaint you should contact GoGet’s customer service via e-mail at email@example.com and state the order or invoice number as well as describing the fault in the product.
You can always feel safe when you deal with GoGet.
When dealing with GoGet you as a customer are offered secure card payment with VISA and MasterCard in collaboration with Paypal. When the card payment takes place, you are sent onward to a secure page where your card data are securely filled in and the payment is made. Through this procedure GoGet never handles your card data.
When ordering products you state personal data such as name, address and personal number. At the same time you approve our saving your data so as to be able to fulfil our undertakings with you. In addition, we document certain communication which we have via e-mail so as to give you greater service and to assist follow-up of business.
We will never reveal data about you to a third party. If when ordering you have checked for a newsletter it will be sent to you via e-mail. The newsletter is easy to de-register from, via a link in the message itself. Please contact the customer service firstname.lastname@example.org if you have any questions or thoughts about our handling of personal data.
GENERAL © 2011-2017 – GoGet AB All rights reserved